If the private sectors are about markets and the public sectors are about governments, then the plural sector is about communities.

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• Henry Mintzberg:

  So technologies, whether it is a telephone or an iPhone, computers in general or automobiles, telev

• Henry Mintzberg:

  Technologies tend to undermine community and encourage individualism.

• Henry Mintzberg:

  Often, M.B.A.s will parachute around from one company or industry to another, without really unders

• Henry Mintzberg:

  What you get out of an M.B.A. programme, no matter how much experience, is functional tools and und

• Henry Mintzberg:

  This obsession with leadership... It's not neutral; it's American, this idea of the heroic leader w

• Henry Mintzberg:

  We're all flawed, but basically, effective managers are people whose flaws are not fatal under the

• Henry Mintzberg:

  Basically, managing is about influencing action. Managing is about helping organizations and units

• Henry Mintzberg:

  You can teach all sorts of things that improve the practice of management with people who are manag

• Henry Mintzberg:

  What I have against M.B.A.s is the assumption that you come out of a two-year program probably neve

• Henry Mintzberg:

  I describe management as arts, crafts and science. It is a practice that draws on arts, craft and s