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I'm told by our internal surveys that we take of customers - by customers themselves directly and b
I'm told by our internal surveys that we take of customers - by customers themselves directly and b
I'm told by our internal surveys that we take of customers - by customers themselves directly and b
I'm told by our internal surveys that we take of customers - by customers themselves directly and b
I'm told by our internal surveys that we take of customers - by customers themselves directly and b
I'm told by our internal surveys that we take of customers - by customers themselves directly and b
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Oscar Munoz:
I feel terrific - my mind, my energy, my focus continues to be what it always has been, and I haveOscar Munoz:
I represent the interests of almost 90,000 human beings in our system. That's by far my first and fOscar Munoz:
I think we have a thriving economic engine between not only the U.S. and Mexico but the U.S. and maOscar Munoz:
As board members, we only meet infrequently and are not as engaged with the front line, necessarilyOscar Munoz:
We are market based and have to differentiate our product in many ways; pricing isn't the only one.Oscar Munoz:
Let's be honest: the implementation of the United and Continental merger has been rocky for customeOscar Munoz:
We are committed to re-earning your trust.Oscar Munoz:
We will not only be more flexible when it comes to price, we'll also be more efficient operationallOscar Munoz:
It is about the entire experience. It's not just a new seat. It's not just new meals. It's not justOscar Munoz:
We set out to reinvent the whole business class experience. We went back to re-engineer everything