Managers in all too many American companies do not achieve the desired results because nobody makes them do it.

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• Harold S. Geneen:

  It is much more difficult to measure nonperformance than performance.

• Harold S. Geneen:

  Performance stands out like a ton of diamonds. Nonperformance can always be explained away.

• Harold S. Geneen:

  It is an immutable law in business that words are words, explanations are explanations, promises ar

• Harold S. Geneen:

  You can know a person by the kind of desk he keeps. If the president of a company has a clean desk

• Harold S. Geneen:

  He suffered from paralysis by analysis.

• Harold S. Geneen:

  Leadership cannot really be taught. It can only be learned.

• Harold S. Geneen:

  It's better to take over and build upon an existing business than to start a new one.

• Harold S. Geneen:

  You can't run a business or anything else on a theory.

• Harold S. Geneen:

  I don't believe in just ordering people to do things. You have to sort of grab an oar and row with

• Harold S. Geneen:

  Management manages by making decisions and by seeing that those decisions are implemented.