There are major CEOs who do not know how to hold a knife and fork properly, but I don't worry about that as much as the lack of kindness.

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• Letitia Baldrige:

  For every rude executive who makes it to the top, there are nine successful executives with good ma

• Letitia Baldrige:

  I don't care what your politics are, I would wager that if you asked any American woman which admin

• Letitia Baldrige:

  I have grandchildren who are going to need every cent I make.

• Letitia Baldrige:

  If you really screw up, send roses.

• Letitia Baldrige:

  We're a nation of latchkey children. Manners start at home, and no one is at home teaching manners

• Letitia Baldrige:

  The polished executive is ultimately the happy executive who can walk gracefully through life.

• Letitia Baldrige:

  At home, we're listening to TV or playing with our computers, so our entertaining is rusting. We do

• Letitia Baldrige:

  CEOs are called by their first names by young whippersnappers. That makes everybody uncomfortable.

• Letitia Baldrige:

  If golfers know they look good, they will play better. I think that is valid for men and women.

• Letitia Baldrige:

  If you care enough to look right, you care enough to act right. And vice versa.