Every single person in every single company is either in sales or affects sales. Every single person in every single company is either in service or affects service.

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• Jeffrey Gitomer:

  Your customers are judging every aspect of every transaction and rating everything, from friendline

• Jeffrey Gitomer:

  The chief executive officer is also the chief sales officer. He or she is responsible for the succe

• Jeffrey Gitomer:

  Management's job is to convey leadership's message in a compelling and inspiring way. Not just in m

• Jeffrey Gitomer:

  We use social media as an adjunct to my total media/market outreach.

• Jeffrey Gitomer:

  My readers and my audiences have turned into my followers. They are more than interested in what I

• Joy Williams:

  One is always enthralled, I think, when a young writer you're just beginning to read and comprehend

• Joy Williams:

  Many writers today are wanderers. There is not only an unhousedness in language - how to convey, to

• Joy Williams:

  Writers are like eremites or anchorites - natural-born eremites or anchorites - who seem puzzled as

• Joy Williams:

  A writer starts out, I think, wanting to be a transfiguring agent, and ends up usually just making

• Joy Williams:

  It's become fashionable these days to say that the writer writes because he is not whole, he has a