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It's so important that we tell customers what's going on as best as we can. And we're trying to do
It's so important that we tell customers what's going on as best as we can. And we're trying to do
It's so important that we tell customers what's going on as best as we can. And we're trying to do
It's so important that we tell customers what's going on as best as we can. And we're trying to do
It's so important that we tell customers what's going on as best as we can. And we're trying to do
It's so important that we tell customers what's going on as best as we can. And we're trying to do
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Oscar Munoz:
For me, it's common sense to treat other people like you would like to be treated. Empathy is a broOscar Munoz:
I can't tell you how many thousands of small moments that I've had with employees in our company thOscar Munoz:
If I have any strength that would be considered above average, it is that I can read people.Oscar Munoz:
Clearly, nutrition is great. I was a vegan, so being an athlete and a vegan certainly sounds like iOscar Munoz:
I was hired to make United better, and that's what we'll do.Oscar Munoz:
The process of overbooking is a complicated one. It's actually minimal. We, on certain flights, oveOscar Munoz:
I think we need to communicate more effectively how we treat you with respect and dignity as a custOscar Munoz:
If you fly and you look around today and you see our United family, you see them incredibly motivatOscar Munoz:
It is a free world. It is a dynamic of our new day and age: technology is everywhere.Oscar Munoz:
Uncertainty always creates doubt, and doubt creates fear.