It's so important to experience what your customers are experiencing and listen to their suggestions.

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• David Neeleman:

  I'm always crunching numbers, so my calculator watch is a must.

• David Neeleman:

  I think they got caught up in how much money they could get from each of the city governments as fa

• David Neeleman:

  I really see low-fare carriers, quality low-fare carriers anyway, continuing to become more and mor

• David Neeleman:

  I believe the public's confidence would be increased if the federal government took over the functi

• David Neeleman:

  I also really like getting to know our crew members better.

• David Neeleman:

  I actually thrive on all the challenges, and I don't feel like ADD has impaired my ability.

• David Neeleman:

  Certainly, we are hurt by the high fuel prices because it raises our cost.

• David Neeleman:

  Be it $15 million here and $11 million there, it takes hundreds of millions to be successful in thi

• David Neeleman:

  And, of course, customers really need to feel safe and are seeking reassurance when they fly.

• David Neeleman:

  And you've got to remember that I'm also the father of nine children.