No matter how senior you get in an organization, no matter how well you're perceived to be doing, your job is never done. Every day, you get up and the world is changing; your customers are expecting more from you. Your competitors are putting pressure on you by doing more and trying to beat you here and beat you there.
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Abigail Johnson:
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Don't assume that the answers are out there in the form of somebody else already doing something. SAbigail Johnson:
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When computer systems cause errors, you can end up with The Dreaded NIGO - the 'not in good order'