Selling is a natural skill. It's developed as a child. You may know it as persuasion.

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• Jeffrey Gitomer:

  Value-first is a perception. If your customer does not perceive it as value, then it's not very val

• Jeffrey Gitomer:

  There is no one thing that can turn around a rejection. But there is one answer: begin talking to y

• Jeffrey Gitomer:

  The key in mastering any kind of sales is switching statements about you and how great you are and

• Jeffrey Gitomer:

  The buyer, the prospect, the customer expects you to have knowledge of their stuff, not just your s

• Jeffrey Gitomer:

  I don't want features, I want value. I don't want benefits, I want value.

• Jeffrey Gitomer:

  In sales, it's not what you say; it's how they perceive what you say.

• Jeffrey Gitomer:

  When you hear bosses talk about their best salespeople, they often refer to them as rock stars. It'

• Jeffrey Gitomer:

  Most salespeople would like to think of themselves as being rock stars, but they don't display the

• Jeffrey Gitomer:

  Rock stars, like anyone else, have to show discipline and take consistent good actions.

• Jeffrey Gitomer:

  The love of what you do, combined with your belief in what you do, will not determine your success.