Social media provides the modern-day version of mystery shopping and walking the halls.

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• Clara Shih:

  Social media isn't a one-way broadcast; it's a multiway opportunity for dialogue.

• Clara Shih:

  There is, in fact, nothing easy about being an entrepreneur.

• Clara Shih:

  When startups succeed, they do so against all odds. In the beginning, you have nothing except for y

• Clara Shih:

  The need for strong partners and employees persists throughout the life of a company, but it is esp

• Clara Shih:

  Many companies talk about customer success, but how many actually put the customer first above all

• Clara Shih:

  Looking back at my first job, even when I was asked to do something seemingly menial, unglamorous,

• Clara Shih:

  Though decisions regarding work/life balance are important and vary widely from person to person, i

• Clara Shih:

  Great work, professional relationships, and learning experiences compound over time, much the way m

• Clara Shih:

  With new technologies promising endless conveniences also comes new vulnerabilities in terms of pri

• Son Ye-jin:

  When I got the script for 'The Art of Seduction,' I realised I'd never been in a comedy, so I decid