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The way management treats associates is exactly how the associates will treat the customers.
The way management treats associates is exactly how the associates will treat the customers.
The way management treats associates is exactly how the associates will treat the customers.
The way management treats associates is exactly how the associates will treat the customers.
The way management treats associates is exactly how the associates will treat the customers.
The way management treats associates is exactly how the associates will treat the customers.
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Sam Walton:
Loosen up, and everybody around you will loosen up.Sam Walton:
If you love your work, you'll be out there every day trying to do it the best you possibly can, andSam Walton:
The key to success is to get out into the store and listen to what the associates have to say.Sam Walton:
Give ordinary folk the chance to buy the same things as rich people.Sam Walton:
Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They'Sam Walton:
Appreciate everything your associates do for the business.Sam Walton:
Control your expenses better than your competition. This is where you can always find the competitiSam Walton:
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what theSam Walton:
You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be bSam Walton:
Swim upstream. Go the other way. Ignore the conventional wisdom.