We set out to reinvent the whole business class experience. We went back to re-engineer everything we had thought about and made sleep a priority.

Next quotes

• Oscar Munoz:

  The level of improvement has been great across the industry, and we have improved along with everyo

• Oscar Munoz:

  I deeply apologize to the customer forcibly removed and to all the customers aboard. No one should

• Oscar Munoz:

  Our progress isn't just limited to the operation. Financially, we have been performing well. United

• Oscar Munoz:

  United spent $1.2 billion repurchasing shares in 2015 and plans to spend $1.5 billion on share repu

• Oscar Munoz:

  I am thrilled to return full time to a job and the employees I love.

• Oscar Munoz:

  We have to realize we have millions of human beings traveling on our equipment.

• Oscar Munoz:

  Our parents taught us to work hard and never forget our family roots, where we came from, and how m

• Oscar Munoz:

  Everyone has images in their mind of what to expect from different groups.

• Oscar Munoz:

  Treating our customers and each other with respect and dignity is at the core of who we are, and we

• Oscar Munoz:

  Somewhere in the mix, we forgot the very critical people who deliver the service.