Let's be honest: the implementation of the United and Continental merger has been rocky for customers and employees.

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• Oscar Munoz:

  We are committed to re-earning your trust.

• Oscar Munoz:

  We will not only be more flexible when it comes to price, we'll also be more efficient operationall

• Oscar Munoz:

  It is about the entire experience. It's not just a new seat. It's not just new meals. It's not just

• Oscar Munoz:

  We set out to reinvent the whole business class experience. We went back to re-engineer everything

• Oscar Munoz:

  The level of improvement has been great across the industry, and we have improved along with everyo

• Oscar Munoz:

  I deeply apologize to the customer forcibly removed and to all the customers aboard. No one should

• Oscar Munoz:

  Our progress isn't just limited to the operation. Financially, we have been performing well. United

• Oscar Munoz:

  United spent $1.2 billion repurchasing shares in 2015 and plans to spend $1.5 billion on share repu

• Oscar Munoz:

  I am thrilled to return full time to a job and the employees I love.

• Oscar Munoz:

  We have to realize we have millions of human beings traveling on our equipment.